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Saturday, March 31, 2012


What basic, fundamental, indispensable computer skills are absolutely necessary in today’s job market? Is it enough to know the parts of a desktop computer system?  How about knowing how to open, close, save, print, copy, and pasting a document? Nowadays when we talk about computer skills, we are not merely focused on the hardware and the software.  We are constantly faced with fast paced, advanced and emerging technology. However, one very important tool that still drives all other technology is mastering the keyboard. Being able to type well is a key element in keeping up with today’s world. Hunt-and-peck typing is not acceptable! Typing at a keyboard is considered vital in acquiring computer literacy skills. It is for this reason keyboarding is now being taught early to elementary students. Other essential computer skills are using word processing, spreadsheet, database, file management, presentation programs, and proper use of communication tools such as emails, blogs, webinars, conference calls, as well as internet searches using search engines and navigating social networking sites. Aside from the desktop computer, acquiring essential computer skills entails harnessing new technology that include a wide array of smart phones, a new breed of laptops, tablets, scanners, e-readers,  audio, video, wireless internet, as well as networking products.

Sunday, March 11, 2012


Costly mistakes, total lack of teamwork, poor customer service, wasted time and effort, all because of the failure to LISTEN and not knowing the secret to active listening skills. This is the realization businesses face continuously as well as the constant battles being fought in the workplace to combat ineffective listening skills. Active listening is a major component of communication skills. It demands focus, energy, respect and understanding.   When someone speaks, do you make eye contact? How do you convey to the speaker that you are paying attention? Do you give your full attention to the speaker? Does your mind wander when you find the speaker’s topic uninteresting? Do you constantly interrupt the speaker and not allow the speaker to finish.  Do you reflect on what is being said? Do you understand what is being said? When you are not just hearing, you are actively listening. The secret to active listening is the virtue of PATIENCE. All of us have this virtue in abundance but which we fail to practice. Find out if you have listening skills by taking this Listening Skills Test.