One thing is
certain. Negotiations are very important in conflict resolution, personal
relationships and in business. Negotiation is an art and often it has to be
learned to be effective. Every day we are involved in some form of negotiation,
with oneself or sometimes called rationalizing, with another person, with a
group of people, and even between nations. However, one should keep in mind
that negotiations are possible only if both parties are willing to negotiate. Negotiations occur in parenting, marriages,
divorce, relationships, at work, at home, and within an organization or between
companies. A negotiation also happens in
business dealings such as buying a house or a car. In the real estate industry
a certified negotiation expert may have an edge in clinching a deal. Oftentimes
we hear such saying as give-and-take, talks, dialogue, discussion, bargaining,
mediation, diplomacy. These are in most instances really negotiation. The
intended aim of negotiation is compromise and making concessions for agreement;
after pressing and relevant issues are clarified, areas of common ground are
identified, points of differences resolved, course of action has been decided, and
mutually satisfactory agreement has been achieved. Knowing you have negotiation
skills would immediately boost one’s confidence and assertiveness and preclude any
possible confrontation. To be successful in negotiation, instead of coming
to the negotiation table caught off guard or vulnerable, one should be totally
prepared and spontaneous. Instead of appearing
intimidating one should be more relaxed, approachable and inviting. Instead of
being impatient, one should be very patient, unhurried and tolerant. Instead of
talking more, one should be more intent on listening. Instead of ignoring
conflict one should pay more attention to it. Instead of arguing one should
tactfully handle objections, identify common ground, and harness the power of
persuasion by using both verbal and non-verbal persuasion skills. A win-win
negotiation usually leads to long term gain and contentment. . “Let us never negotiate out of fear but let
us never fear to negotiate” President John F. Kennedy 1961.
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